FAQs

Will my username and password from the old CFT website work on the new site?

Yes! Your username and password will work on the new site.

What if I can’t remember my username?

You can request your username and password by clicking Login, then Forgot Username/Password link. Enter your email address associated with your user account in the available field and your username, password and password hint will be emailed to you. 

What if I can’t remember my password?

You can request your password by clicking Login, then Forgot Username/Password link. Enter your email address associated with your user account in the available field and your username, password and password hint will be emailed to you. If you are unable to access the email account associated with your login, please contact kgutierrez@cftexas.org to reset your password.

How do I access information about my fund?

If you have created a user name/password, then

  1. Click the green Login button from the top right corner of any page
  2. Enter Username and Password
  3. Use the menu on the left hand side of the page. Click on Fund Summary to view your fund balance, gift balance and grant balance

How can I update my address and phone number with CFT?

Login to CFT Online; go to My Profile in the left-navigation. Click Edit my Profile, and you will be able to edit your biographical information, spouse's information, address and contact information. Please allow up to 48 hours/two business days for processing the updates.  

 

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