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Family Resources


Dallas Coronavirus Resources

The City of Dallas website has a variety of resources available and is constantly being updated with new and updated information. 

Give Together Now Dallas

In times like these, simple acts of kindness can remind people who are struggling that they’re not alone. The Dallas community is stepping up to help each other. Join us in sharing 1,000 acts of kindness in one week! When our community moderators see and confirm an act of kindness you share on social media, $500 in cash assistance will be provided directly to a family in Dallas impacted by the COVID-19 pandemic.

Additional Resources

Healthcare

Plasma Donations

Healthcare experts in Dallas County are exploring the use of plasma as a possible therapy. Plasma is a part of the blood and can be collected just as any blood donation and can be safely collected from individuals who have recovered from COVID-19 might help boost immunity or recovery for those who are currently fighting the disease.  To learn more about the process, criteria for donating and how to donate from our partners at the University of Texas Southwestern Medical Center or Red Cross.

Additional Resources

Mental Health

Rainbow DaysWays to Help In-kind + Resources for You & Your Family – Rainbow Days wants you to know that they care about you and your family. If your child is experiencing anxiety, this is a great time to start a daily “check-in” to give them an opportunity share their feelings. In Rainbow Days support groups, they call this activity “Sunshine and Cloud.” A “Sunshine” is something that makes you feel happy, and a “Cloud” is something that makes you feel sad or angry. They begin every support group with this activity, which is also a great tool to adapt and do each day in your own household. Check out their free resource for you to use with your family:

download a copy of a “Sunshine and Cloud”

Additional resources for talking to your kids about  the coronavirus 
NAMI - Stay Healthy - Mental Health Resources: Below are resources that will help you with the anxiety and isolation that this pandemic may cause. Texas Health and Human Services Mental Health Hotline Harmony CDC Counseling Center is offering Kids Teletherapy. For more info call 214.751.3932 or complete the online form at this website

Additional Resources

Wrongful Eviction Assistance

Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out, residents are advised of the following:

  • Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
  • Tenants maintain responsibility for paying their rent.
  • Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
  • When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.

Information about the initial order suspending evictions, is available in English and Spanish at: https://www.dallascounty.org/covid-19/tenant-hotline.php, or by email/phone at Tenanthotline@dallascounty.org. Phone numbers: 214-653-6563 or 833-743-0072. Additionally, here are some frequently asked questions for landlords and tenants about the orders halting evictions that are in effect in the City of Dallas: Spanish and English.

Additional Resources

Seniors/Older Adults

The Senior Source created a COVID-19 resource guide that provides information for seniors, including information on specific grocery store hours dedicated to seniors, and guidance for those who are caring for seniors during the pandemic. 

Additional Resources

General Resources

What Can I Do to Help?

Small Business and Worker Resources

  • LiftFund has launched the Small Business Administration's Paycheck Protection Program, which is designed to provide businesses capital for payroll and other costs during the COVID-19 pandemic. This program is for employers with less than 500 employees, self-employed entrepreneurs and contractors, and nonprofit organizations, and can be accessed through the hyperlink above.
  • The Dallas Regional Chamber has set up a site for additional resources for residents and businesses, including information on various state and federal programs. Check out their resource guide here and their site to connect displaced workers to employment opportunities during the pandemic here.

Recursos en Espanol

  • Centro de Acopio Virtual – is a comprehensive website that includes links and resources for Spanish-speakers, including links on COVID-19 symptoms, Small Business Administration and links for supportive services, including healthcare, food and education.