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About WFS


The Working Family Success Network of North Texas (WFSNT) is a program of Communities Foundation of Texas that seeks to improve the economic stability of working families by helping the North Texas region understand the issues and challenges this population faces.

In 2014, Communities Foundation of Texas piloted the Working Families Success (WFS) network with ten (10) agencies from across North Texas. The WFS model integrates employment, financial coaching and supportive services in an intentional, focused approach and has successfully been implemented in more than 70 locations and 30 cities across the nation. Since 2014, 19 agencies have been through an intense learning program, with training provided for staff at all levels. Today, 16 agencies operate as WFS sites and provide these essential services to families across North Texas.

The WFSNT is made up of the following 16 agencies, to learn more about services each agency provides click on the logos:

Frequently Asked Questions

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The Working Family Success Network of North Texas is a program of Communities Foundation of Texas that seeks to improve the economic stability of working families by helping the North Texas region understand the issues and challenges this population faces. Established in 2014, the network includes Communities Foundation of Texas and nine community-based organizations from the Dallas/Fort Worth region who are committed to aligning their services and programming so that families may achieve lasting economic outcomes, including increased income, improved credit scores, a reduction of debt and the generation of wealth for themselves and their communities.

WFS provides a framework for delivering key services and financial supports in an intentionally bundled and sequenced way to low-income families using an integrated approach specifically designed to make it easier for low-income families to obtain critically needed supports. WFS is built on the concept that offering integrated services in an intentional and thoughtful way helps clients overcome barriers and advance economically.

The model includes a “bundled” set of three core elements: employment services, income support and financial coaching. The WFS model is not a stand-alone program. Rather, it is an approach that is integrated into an organization’s existing programs, staffing structure and client base. Services are bundled and sequenced together, rather than offering one component in isolation, and require providers to intentionally integrate the three key areas in a seamless way for the client. It also fosters strong, long-term relationships with clients. One-on-one coaching is provided as an integral component of service delivery and is used to help clients set goals, develop plans and change behavior.

The Working Families Success Network (WFSN) is a collaborative of funders, national non-profit organizations, community-based organizations, and community colleges whose purpose is to advance the Integrated Services Deliver approach (ISD) to helping families become financially stable. The network leaders are a group of funders and national non-profit intermediaries known collectively as the National Leadership Group (NLG). The WFS model has been implemented nationally in more than 100 institutions and two dozen states through a network of nonprofit agencies, community colleges, foundations, and municipalities.

Currently the Working Families Success Network of North Texas is limited to the 16 agencies listed below.

For more information about the Working Families Success Model, please contact

Allen Community Outreach
Buckner International
Catholic Charities of Dallas
Community Enrichment Center
Housing Crisis Center
Interfaith Family Services
International Rescue Committee
Irving Cares
Jewish Family Services
Metrocrest Services, Inc.
Mansfield Mission Center
Sharing Life Community Outreach
Senior Source
Women’s Center of Tarrant County
Wilkinson Center

Successful WFS sites are open to shifting or expanding their approach, developing new skills or partnerships to deliver the other WFS components. Additionally, successful WFS agencies are deeply rooted in the community that they serve. For example, a successful workforce development organization to which community members turn for employment services, or a community organization that is the “go to” place for helping families move toward economic success.

Successful WFS organizations also demonstrate:

  • Organizational commitment to helping families move towards economic success
  • Robust employment services, with the remaining core services either in place or available through a partner
  • Data-driven with an organizational emphasis on learning and continuous improvement
  • Provide sustained personal connections for clients through engaged and trusted staff who can “coach” Local Initiative Support Corporation. (2013).

Local Initiative Support Corporation. (2013). Elements of a Successful Financial Opportunity Center.
Retrieved from…

The Annie E. Casey Foundation. (2006). Center for Working Families: A How-To Guide.
Retrieved from

All WFSNT members report on a common set of client outcomes on a quarterly basis.  Data is used to make decisions on program performance and to adjust operations to support client economic success. Metrics Include:

  • Employment/Wages
  • Job Retention
  • Savings
  • Debt Reduction
  • Credit Score
  • Household Income

In addition, agencies also collect data on the client’s confidence, through the use of the Financial Capability Scale, a short set of standardized client outcome measures, developed by The Center for Financial Security (CFS) at the University of Wisconsin-Madison.

For more information about WFS work happening across the country, please read the descriptions below and follow the links:

Learn how Annie E. Casey Foundation has been creating pathways for families through its work in economic opportunity

Discover how the Center for Working Families went from prototype to national model.

What do Centers for Working Families look like on the ground? Learn how three sites have implemented the model, and check out this guide for steps to create a successful center.

Financial Opportunity Centers (FOCs) are career and personal finance service centers that help low-to moderate-income people build smart money habits and focus on the financial bottom line. LISC has a network of nearly 80 FOCs across the country, embedded in local community.

Working Families Success Network is working nationally to advance a fresh approach to helping low-income families achieve financial stability.

Goals & Objectives


The goal of the Working Families Success Network of North Texas (WFSNT) is to become a strong, sustainable network of non-profit providers in the Dallas Fort Worth region that lead to greater income and asset mobility for lower-income individuals and families and contribute to an overall reduction in income and asset poverty in our region. WFSNT will set a new and higher standard for collaboration in the not-for-profit sector and demonstrate what can be accomplished when we work together to create solutions for our community.


  • Increasing agency capacity in data collection, analysis and evaluation
  • Increasing client outcomes through workforce development and implementation of the coaching model
  • Creating a culture of continuous improvement within each organization
  • Promoting a culture of peer support through leadership, training providers, and mentorship.


WFS makes a difference in peoples’ lives everyday

average hourly wage for WFS clients
people have become gainful employed
individual people helped along the path to economic security

Want to learn more about CFT’s focus on Economic Security?

At Communities Foundation of Texas, we are deeply committed to making a profound and measurable impact in the economic success across the North Texas community. If you have questions on our work, or would like to learn how you could invest alongside us, please contact us.